Monada Touch Cleaning Services (“we,” “us,” or “our”) is committed to safeguarding the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our services or visit our website. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

• Personal Information: When you contact us for services, we may collect personal information such as your name, email address, phone number, and physical address.
• Payment Information: For processing payments, we may collect billing details, including credit or debit card information. Payment data is handled securely and in compliance with relevant regulations.
• Technical Information: We may collect technical data such as IP addresses, browser type, and access times through cookies or similar technologies when you visit our website.

2. How We Use Your Information

• To provide and manage our cleaning services, including scheduling and communication.
• To process payments securely.
• To respond to customer inquiries and provide customer support.
• For internal analytics to improve our website and service offerings.
• For marketing purposes, such as sending updates or promotional materials (with your consent, where applicable).

3. Sharing Your Information

• With Service Providers: We may share information with trusted third parties who assist us in delivering services, such as payment processors or customer management platforms.
• For Legal Reasons: We may disclose information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of transmission over the internet is entirely secure.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You may also object to data processing or withdraw consent where applicable. To exercise these rights, please contact us at [contact@monadatouch.com].

6. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@monadatouch.co.uk
Address:  243 Broadway Gillingham
ME8 6DS